Asynchronous NDR Package Action API

This API allows you to take actions on the NDR package. It having 2 API's 1. NDR API 2.Get NDR status API

  1. NDR API- It allows you to take action on NDR packages. As of now, three actions "Deferred Delivery Date," "Edit Details," and "Reattempt - As per NDR instructions," can be taken via this API. this API is asynchronous and allowed partial update so it will give you a UPL id in response always.
    Not- Date format for "Deferred Delivery Date" is "YYYY-MM-DD"
  2. Get NDR status API- UPL id status can be checked from this API which you get from the NDR API.

**Parameters**

ParamsMandatoryValue TypeDescription
waybillYesStringWaybill number of the package
actYesStringAction keyword corresponding to each action:
1. DEFER_DLV: deferred delivery date
2. EDIT_DETAILS: edit details
3. RE-ATTEMPT: Re-attempt - as per NDR instructions

Additional parameters corresponding to each action-keywords (act):

1. DEFER_DLV

  • Maximum deferred date is 6 days from the first pending date.
    max_dfd_allowed = first pending date + 6 days
  • Package should contain StatusCode among ["EOD-74", "EOD-15", "EOD-11", "EOD-3", "EOD-16","EOD-6", "ST-108"] ( StatusCode can be taken from response of tracking api).
ParamsMandatoryValue TypeDescription
deferred_dateYesStringDate of format "YYYY-MM-DD"

2. EDIT_DETAILS

  • EDIT_DETAILS can be applied only when package is in pending status.
ParamsMandatoryValue TypeDescription
nameNoStringConsignee name
phoneNoStringConsignee phone number
addNoStringConsignee address

3. RE-ATTEMPT

  • Package should be in pending status.
  • Package should contain StatusCode among ["EOD-74", "EOD-15", "EOD-104", "EOD-43",
    "EOD-86", "EOD-11", "EOD-16", "EOD-69","EOD-6", "ST-108"] ( StatusCode can be taken from response of tracking api).

Test Environment URL

https://staging-express.delhivery.com/api/p/update

Production Environment URL

https://track.delhivery.com/api/p/update